Serving Greater Baton Rouge — Livingston, Ascension & East Baton Rouge Parishes Contact us →
Contact us any time contact us
Contact us
Home › TCPA Consent

TCPA Consent & Communications Policy

What you agree to when you give us your phone number or email — and exactly how to opt out.

Effective date: July 18, 2026

What this page is

The federal Telephone Consumer Protection Act (TCPA) requires that companies get your express prior written consent before contacting you on your mobile phone using automated dialing technology, prerecorded messages, artificial voice systems, or SMS marketing. This page explains what you consent to when you submit the quote form or otherwise give us your phone number or email, and how you can withdraw that consent at any time.

Your consent — in plain English

By submitting the quote form at batonrougeseptic.com/quote.html, calling us, texting us, emailing us, or otherwise providing your phone number or email address to Baton Rouge Septic, you expressly consent to be contacted by:

These parties may contact you by:

These contacts may include quote follow-ups, appointment scheduling, service updates, financing information you asked about, and related marketing about septic services. Contact may occur even if the number you provide is on a state, federal, or corporate Do-Not-Call list.

Consent is not a condition of purchase

You are not required to agree to receive autodialed or prerecorded calls or texts as a condition of buying any goods or services. If you would prefer to receive information without automated calls or texts, email us at quotes@batonrougeseptic.com with your name and phone number and we will contact you manually.

Calls and texts you may receive

How to opt out

Text messages (SMS)

Reply STOP to any text message from us to stop further SMS from that sender. Reply HELP for help. Stopping SMS from one sender does not automatically stop SMS from any third-party contractor or lender we referred you to — you may need to reply STOP to each sender separately.

Phone calls

Ask any caller (human or AI) to add you to our Do-Not-Call list, or email quotes@batonrougeseptic.com with the subject line “Do Not Call” and include the phone number(s) to remove. We will process the request within 10 business days.

Email

Every marketing email from Baton Rouge Septic includes an Unsubscribe link at the bottom. Click it to opt out. You can also reply “UNSUBSCRIBE” or email quotes@batonrougeseptic.com. We honor CAN-SPAM opt-outs within 10 business days, as required by law.

Everything at once

To opt out of all marketing communications from Baton Rouge Septic (calls, texts, and emails), email quotes@batonrougeseptic.com with the subject line “Opt out — all channels” and include your name, the phone number, and the email address you want removed. Opt-outs do not affect transactional communications strictly necessary to complete a request you already made (for example, confirming an appointment you already booked).

Third parties we referred you to

When we introduce you to an independent contractor or financing partner, that party has its own privacy policy, its own consent record with you, and its own opt-out process. Opting out with us does not automatically opt you out with them. You can typically opt out by replying STOP to their messages, clicking Unsubscribe in their emails, or contacting them directly. If you have trouble opting out from a partner, email us and we will help.

Recordkeeping

We keep a record of your consent (including the date, the form or channel used, and the wording shown to you) for as long as required to demonstrate compliance with the TCPA and related regulations.

Complaints

If you believe you received a call or text from us or a partner after opting out, please tell us right away at quotes@batonrougeseptic.com so we can investigate and correct it. You may also file a complaint with the Federal Communications Commission at fcc.gov or the Federal Trade Commission at reportfraud.ftc.gov.

Changes to this policy

We may update this TCPA Consent page from time to time. The effective date at the top will change when we do. If you continue to use the Service after changes take effect, your consent continues to apply on the updated terms — but you can always withdraw consent using the opt-out steps above.

📩 Contact us for more information