Accessibility Statement

Our commitment

Baton Rouge Septic is committed to making batonrougeseptic.com usable and useful for the widest possible audience, including homeowners who use screen readers, screen magnifiers, keyboard-only navigation, voice control, and other assistive technologies. Our goal is substantial conformance with the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA, published by the World Wide Web Consortium (W3C).

This is an ongoing, good-faith effort. Web accessibility is not a one-time project — as we publish new pages, we test and improve them so that everyone can get a straight answer about their septic system.

What we test

Across the site, we work to:

• Use semantic HTML so headings, links, lists, and landmarks are exposed to assistive technology
• Provide meaningful text alternatives (alt text) for images that convey information
• Maintain sufficient color contrast between text and background
• Make sure all interactive elements — links, form fields, and buttons — are reachable and usable with a keyboard alone
• Label form fields clearly and associate labels with inputs (see our contact form)
• Support text resizing up to at least 200% without loss of content or function
• Respect the viewer’s browser and operating-system preferences, including reduced motion
• Provide clear focus indicators for keyboard users
• Avoid content that flashes in a way that could trigger seizures

Known limitations

Despite our best efforts, some areas of the site may not yet fully meet WCAG 2.1 AA. Common limitations include third-party embedded content, older PDF documents, and pages published before our accessibility standards were formalized. When we identify a limitation, we fix it as quickly as we can and, where feasible, provide an accessible alternative in the meantime.

Ways to use the site with assistive technology

• Screen readers: The site has been tested with modern screen readers such as VoiceOver on macOS and iOS, TalkBack on Android, and NVDA on Windows.
• Keyboard only: Every navigation link, form field, and button can be reached and activated with the Tab, Shift+Tab, Enter, and Space keys.
• Zoom: You can increase browser zoom to at least 200% and the layout should reflow without breaking. If it does not, please tell us — see below.
• Reduced motion: If you have Reduce Motion turned on in your operating system, we suppress non-essential motion.

Alternate ways to reach us

If any part of the site is not accessible to you, you can still request a septic quote or general information by email at quotes@batonrougeseptic.com. Tell us your name, your ZIP code, and what is happening with your septic system, and we will follow up in the format that works for you.

Report an accessibility barrier

If you encounter an accessibility barrier on batonrougeseptic.com — a page, image, form, or feature you cannot use with your assistive technology — please tell us so we can fix it. Email quotes@batonrougeseptic.com with:

• Subject: Accessibility barrier
• The URL of the page where you experienced the problem
• A short description of the issue and what you were trying to do
• The assistive technology, browser, and operating system you are using, if you know
• How we can respond to you (email or phone)

We aim to acknowledge accessibility reports within 2 business days and to address them promptly — usually within 10 business days for issues we can fix on our own, longer for issues that involve third-party components.

Standards we follow

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the technical standard adopted by many U.S. courts and regulators as a benchmark for website accessibility under the Americans with Disabilities Act (ADA).
• Section 508 of the Rehabilitation Act, where applicable to information we publish that federal agencies or their contractors may reference.
• Applicable state and local accessibility laws in Louisiana and, where relevant, other states where our visitors are located.

Ongoing effort

Accessibility on the web is a moving target. As browsers, screen readers, and assistive-technology standards evolve, so do the ways we test and build the site. We periodically review our templates, our forms, and any third-party embeds to keep them accessible, and we welcome feedback from the community. This statement is reviewed at least annually.

Contact

Accessibility questions or feedback? Email quotes@batonrougeseptic.com with “Accessibility” in the subject line.